Data we collect
We receive, collect and store any information you enter on our website (www.honeycomb.bio) or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we use your data
We collect such non-personal and personal information for the following purposes:
- To provide and operate our services;
- To provide our users with ongoing customer assistance and technical support;
- To be able to contact our site visitors and users with general or personalized service-related and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our terms & conditions of sale, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Your data use on other sites
Our site may contain links to other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection of any information provided while visiting such websites, and such websites are not governed by this Privacy Policy. You should exercise caution and carefully review the privacy statement applicable to the website in question
Our site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics may collect information about your use of the sites, including your IP address. Google uses cookies to provide information about visits to our site, including number of visitors, the websites from which visitors have navigated to our sites, and the pages on our sites to which visitors navigate. More information on Google Analytics can be found at the following link: www.google.com/policies/privacy/partners/
The rights you have over your data
If you don’t want us to process your data anymore, please contact us at support@honeycomb.bio or send us mail to: 940 Winter Street, Waltham, MA 02451 USA. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@honeycomb.bio or send us mail to: 940 Winter Street, Waltham, MA 02451 USA.
If you are a European Union or United Kingdom (UK) resident, you have the right to access, correct, and supplement the personal information we have collected about you. In certain circumstances, you have the right to erasure of your personal information, the right to restrict processing of your personal information, the right to obtain and transmit your personal information to a third party, and the right to object to the way your personal information is being used. If your consent is required for the processing of your personal information, and you have provided such consent, you have the right to withdraw consent at any time, which will not affect the lawfulness of the processing before your consent was withdrawn. Residents of Switzerland have similar rights under Swiss law. If you have a data privacy-related request, or questions or concerns about how we use your personal information, please contact Honeycomb via email at support@honeycomb.bio or send us mail to: 940 Winter Street, Waltham, MA 02451 USA. If you are located in the European Union, UK, or Switzerland and you have a data privacy or data use concern that you feel has not been fully addressed, you have the right to contact the relevant EU or UK data protection authority or the Swiss Federal Data Protection and Information Commissioner, as applicable